Privacy Policy & Terms of Service

Privacy Policy 

At Oz's Jewelers, we are committed to protecting the privacy and security of our customers' personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information gathered through our website, located at [Insert Website URL], and any other interactions you may have with us, including in-store purchases and communications.

  1. Information We Collect:

    • Personal Information: We may collect personal information such as your name, address, email address, phone number, and payment details when you make a purchase, create an account, or sign up for our newsletter.
    • Browsing Information: We automatically collect certain information about your device and browsing activity, including your IP address, browser type, pages visited, and access times.

  2. How We Use Your Information:

    • Providing Services: We use your personal information to process transactions, fulfill orders, and provide customer support.
    • Communication: We may use your contact information to send you promotional offers, newsletters, and updates about our products and services. You can opt out of these communications at any time.
    • Improving Our Services: We analyze browsing information to improve our website, tailor the user experience, and enhance our marketing efforts.

  3. Information Sharing:

    • Third-Party Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, or delivering orders. These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
    • Legal Compliance: We may disclose your information when required by law or in response to valid legal requests, such as subpoenas or court orders.
    • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

  4. Data Security:

    • We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
    • However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

  5. Your Choices:

    • You can update your personal information anytime by contacting us directly.
    • You can opt out of receiving promotional communications by following the unsubscribe instructions included in the emails or contacting us.

  6. Children's Privacy:

    • Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take appropriate steps to remove such information.

  7. Changes to this Policy:

    • We may update this Privacy Policy from time to time by posting the revised version on our website. The revised version will be effective as of the date indicated.

  8. Contact Us:

    • If you have any questions, concerns, or requests regarding this Privacy Policy or our practices, please contact us at:

    Oz's Jewelers
    1839 12th Ave NE
    Hickory, NC 28601
    Phone: 828-328-5565

By using our website or providing us with your information, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

Terms of Service

These Terms of Service ("Terms") govern your use of the website and retail store operated by Oz's Jewelers ("Oz's Jewelers", "we", "us", or "our"). By accessing or using our website or making purchases at our retail store, you agree to these Terms.

  1. Use of Materials:

    • All materials, including but not limited to text, images, graphics, logos, designs, and product information, displayed on our website or in our retail store are owned or licensed by Oz's Jewelers, Darbey Delaney Photography, DP Creative, or the respective manufacturers. These materials are protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, distribute, or modify any of these materials without our prior written consent.

  2. Product Information:

    • We make every effort to ensure that the product information provided on our website and in our retail store is accurate and up-to-date. However, we do not warrant the accuracy, completeness, or reliability of this information. Prices, descriptions, and availability of products are subject to change without notice.

  3. Purchases:

    • By placing an order through our website or at our retail store, you represent that you are at least the age of majority in your jurisdiction and have the legal authority to enter into a contract. You agree to provide accurate and complete information when making a purchase. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product information, or suspected fraudulent activity.

  4. Payment:

    • Payment for purchases made through our website or at our retail store is processed securely through our payment processor. By providing your payment information, you authorize us to charge the specified amount to your chosen payment method. You can also learn more about financing options here!

  5. Shipping and Delivery:

    • We offer shipping options for orders placed through our website. Shipping times and costs vary depending on the selected shipping method and your location. We are not responsible for any delays or damages caused during shipping. For in-store purchases, please refer to our store policies regarding pick-up or delivery options.

  6. Returns and Exchanges:

    • Items are eligible for returns within 30 days of the original purchase date. Items must be unworn, unaltered, and not yet resized. Special order, discounted, & estate items are final sale & are not eligible for return or exchange. Restocking fees may apply, please visit our return policy for more information. Please refer to our Return Policy for detailed information about our return and exchange procedures.

  7. Limitation of Liability:

    • To the fullest extent permitted by law, we disclaim any liability for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of our website or retail store, including but not limited to lost profits, lost revenue, loss of data, or interruption of business.

  8. Indemnification:

    • You agree to indemnify and hold harmless Oz's Jewelers, its affiliates, employees, agents, and representatives from any claims, damages, liabilities, costs, or expenses arising out of your use of our website or retail store, your violation of these Terms, or your infringement of any intellectual property or other rights of third parties.

  9. Governing Law:

    • These Terms shall be governed by and construed in accordance with the laws of the state of North Carolina, United States, without regard to its conflict of law provisions.

  10. Changes to Terms:

    • We reserve the right to update or modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting on our website. Your continued use of our website or retail store after any such changes constitutes your acceptance of the revised Terms.

  11. Contact Us:

    • If you have any questions or concerns about these Terms, please contact us at the following address:

    Oz's Jewelers
    1839 12th Ave NE
    Hickory, NC 28601
    Phone: 828-328-5565

By using our website or making purchases at our retail store, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.